CanIEat Terms of Service

1. Application of These Terms

1. These Terms apply to all relationships between us and users regarding the use of the Service.
2. Any guidelines, notices, or other rules that we post within the Service or on our website form part of these Terms.
3. If there is any inconsistency between these Terms and individual notices or the content displayed on a purchase screen, the content displayed in the Apple App Store or Google Play at the time of purchase will prevail to the extent permitted by applicable law.

2. Description of the Service

1. The Service uses AI and other technologies to analyze food images, menus, food labels, and entered text based on the dietary preferences, allergies, ingredients to avoid, health goals, and other information registered by the user, in order to support food selection, nutrition management, and meal logging.
2. The Service may include the following features:
   • Image analysis of foods, dishes, menus, and food labels
   • Translation and display of ingredient information
   • Estimation of calories, nutrients, and other values
   • Meal and weight logging
   • AI-generated suggestions and answers regarding meals
   • Other features that we may add from time to time
3. The features, usage limits, supported languages, supported devices, and other aspects of the Service may vary depending on the subscription plan, region, operating system, app version, and other factors.

3. Eligibility

1. You must be at least 13 years old to use the Service.
2. If you are under 18, you must obtain the consent of a parent or legal guardian before using the Service.
3. If you are a minor, we may treat your use of the Service as having been consented to by your legal guardian.

4. Accounts

1. To use certain parts of the Service, you must create an account through Apple, Google, or another method designated by us.
2. You must register accurate and up-to-date information and update it as necessary.
3. You are responsible for properly managing your account and authentication credentials.
4. Any actions taken through your account may be deemed to have been taken by the user who holds that account.
5. You may not transfer, lend, or share your account with any third party.

5. Free and Paid Plans

1. The Service offers both free features and features that require a paid subscription plan.
2. The features, number of analyses, usage periods, usage limits, and other conditions available under the free and paid plans are displayed within the Service or on the purchase screen.
3. The features, number of analyses, and usage limits of the free plan may be changed depending on service usage, operating costs, system load, feature improvements, prevention of unauthorized use, and other circumstances.
4. If we change the content of the free plan, we will notify users of the updated content by displaying it within the Service or by other methods we deem appropriate.
5. We may vary the available features or usage limits depending on each user's usage, system congestion, suspected unauthorized use, campaigns, test operations, and other reasonable circumstances.
6. The subscription prices available in Japan are generally as follows:
   • Monthly Plan: JPY 680 per month, including applicable taxes
   • Annual Plan: JPY 4,800 per year, including applicable taxes
7. The Annual Plan is generally charged as a single payment of JPY 4,800 for the entire one-year subscription period and is not billed in monthly installments.
8. Prices, taxes, currencies, and billed amounts outside Japan may vary depending on the user's country or region and the settings of the Apple App Store or Google Play.
9. The actual prices, currencies, taxes, free trial availability, and other purchase conditions displayed in the Apple App Store or Google Play at the time of purchase will apply.
10. Communication charges, internet connection fees, and other costs necessary to use the Service are borne by the user.

6. Payment

1. Payments for paid subscription plans are processed through in-app purchases via the Apple App Store or Google Play.
2. The applicable fee will be charged to the payment method associated with the user's Apple ID or Google Account.
3. Payment timing, billing procedures, failed payments, and other payment-related matters are governed by the applicable terms and conditions of Apple or Google.
4. We may not directly collect or store your credit card number or other complete payment information.

7. Subscription Term and Automatic Renewal

1. Paid plans are auto-renewable subscriptions.
2. The Monthly Plan has a subscription period of one month. The Annual Plan has a subscription period of one year.
3. Unless the user cancels the subscription by the deadline specified by the Apple App Store or Google Play, the subscription will automatically renew for the same subscription period, and the fee for the next period will be charged at the time of renewal.
4. The exact renewal date, billing date, and cancellation deadline are as displayed in the user's Apple ID or Google Account subscription settings.
5. After cancellation, the user may generally continue to use the paid features until the end of the already-paid subscription period.

8. Free Trials

1. We may offer a free trial to eligible users.
2. The duration of the free trial, eligible subscription plans, eligible users, and other applicable conditions will be displayed on the purchase screen.
3. Unless the subscription is cancelled before the end of the free trial period, the subscription will automatically convert into the selected paid plan after the free trial ends, and the fee displayed on the purchase screen will be charged.
4. If the user cancels during the free trial period by the deadline specified by the Apple App Store or Google Play, no paid plan fee will generally be charged.
5. Free trial eligibility or the number of times a free trial may be used may be limited by Apple, Google, or us.

9. Cancellation

1. Users must cancel their paid subscription themselves through the subscription management settings of the Apple App Store or Google Play.
2. On iOS, you can generally cancel by opening the Apple ID subscription management screen from the device's "Settings" and selecting CanIEat.
3. On Android, you can generally cancel by opening "Subscriptions" under "Payments & subscriptions" in Google Play and selecting CanIEat.
4. Deleting the CanIEat application, logging out of the Service, or deleting a CanIEat account alone does not automatically cancel a paid subscription.
5. Users should check their subscription status and, if necessary, complete the cancellation procedure themselves before deleting their account.
6. If cancellation is not completed before the applicable renewal deadline, the fee for the next period may be charged.

10. Refunds and Cancellation of Payments

1. Because the Service is a digital service, we do not provide mid-term cancellations for the user's convenience, prorated refunds, or refunds for unused periods, except where required by applicable law.
2. Purchases, billing, cancellations, and refunds are handled in accordance with the terms and refund policies of the Apple App Store or Google Play through which the purchase was made.
3. Users who wish to request a refund must do so through the Apple App Store or Google Play used for the purchase.
4. In the case of duplicate charges, unrecognized charges, or other billing issues, users should contact Apple, Google, or our support contact.
5. Nothing in this section limits any mandatory rights available to users under applicable law.

11. Changes to Subscription Prices and Features

1. We may change the prices, features, usage limits, or other conditions of our paid plans as necessary.
2. Changes affecting existing subscriptions will be communicated and handled in accordance with applicable law and the procedures established by Apple or Google.
3. Where user consent is required for a price change, the user may be asked to accept the new price through the Apple App Store or Google Play.
4. If the user does not agree to the changed conditions, the user may cancel the subscription before the changes take effect.

12. Restoration of Purchases and Subscription Status

1. Users may be able to restore a previously purchased subscription by using the Restore Purchases feature provided within the Service.
2. Subscription status is determined based on purchase and entitlement information provided to us by Apple, Google, or other payment services.
3. There may be a delay before paid features become available after purchase due to network errors, store processing delays, or other circumstances.
4. If paid features are not activated after purchase, the user should first attempt to restore the purchase and may contact us if the issue is not resolved.

13. User Content

1. You represent and warrant that you have the necessary rights to the photos, text, meal records, profile information, and other content you submit to the Service.
2. The rights to the content you submit remain with you or the rightful owner of that content.
3. You grant us the right to use, reproduce, process, and transmit your content to the extent necessary to provide, analyze, store, and display the Service, respond to failures, ensure safety, and improve quality.
4. The license in the preceding paragraph is limited to the scope necessary to provide the Service, and we do not acquire ownership of your content.
5. You must not submit, without legitimate reason, information that infringes the personal information, confidential information, or rights of any third party.
6. The handling of personal information is governed by our Privacy Policy.

14. AI Analysis and Health-Related Information

1. The food determinations, allergen information, ingredient information, translations, calories, nutrients, health suggestions, and other results provided by the Service are estimates based on AI, image recognition, input information, and general data.
2. We do not guarantee that analysis results are complete, accurate, up to date, or suited to your individual circumstances.
3. Analysis results may be incorrect due to image conditions, light reflection, missing label information, translation errors, manufacturing methods, restaurant preparation methods, cross-contact, changes in ingredients, or other factors.
4. If you have a food allergy, religious dietary restriction, or any other condition where an error could have serious consequences, do not rely solely on the results of the Service; check with product labels, manufacturers, restaurant staff, physicians, or other professionals.
5. The Service is not intended to provide, or to substitute for, medical care, diagnosis, treatment, prescriptions, or advice from physicians, registered dietitians, or other professionals.
6. In the event of urgent symptoms or a health emergency, do not rely on the Service; contact a medical institution or emergency service immediately.
7. You are responsible for making final decisions about what you eat and drink, taking into account your own health condition, allergies, and dietary requirements.

15. Third-Party Services

1. We may use cloud services, authentication services, AI, image recognition, translation, analytics, subscription management, and other third-party services to provide the Service.
2. The use of third-party services may be subject to the terms or privacy policies of those third parties.
3. All or part of the Service may become unavailable due to failures, specification changes, or discontinuation of third-party services or other circumstances beyond our reasonable control.
4. Information transmitted to third-party services and the purposes of such transmission are described in our Privacy Policy.

16. Prohibited Conduct

17. Restriction and Suspension of Use

1. We may restrict use of the Service, suspend an account, or delete an account without prior notice if the user violates these Terms, if unauthorized use is suspected, if payment cannot be confirmed, or if otherwise necessary for the safe operation of the Service.
2. Even if an account is suspended or deleted, any paid subscription in the Apple App Store or Google Play is not necessarily cancelled automatically.
3. Users must complete the cancellation procedure themselves in the Apple App Store or Google Play as necessary.
4. Except where the damage is attributable to us or where required by law, we are not liable for damages arising from the suspension or deletion of an account.

18. Modification, Suspension, and Termination of the Service

1. We may modify, suspend, or terminate all or part of the Service where necessary for maintenance, security measures, system failures, changes to third-party services, compliance with laws, or other reasons.
2. If we make changes that materially affect users or terminate the Service, we will endeavor to provide prior notice to a reasonable extent.
3. If we terminate a paid service, we will handle any remaining subscription period in accordance with applicable law and the terms of Apple and Google.

19. Intellectual Property

1. All intellectual property rights in the Service, the app, the website, logos, designs, text, programs, databases, and other content provided by us belong to us or to the rights holders who have licensed their use to us.
2. These Terms grant you a personal right to use the Service in accordance with these Terms and do not transfer any intellectual property rights to you.

20. Disclaimer and Limitation of Liability

1. We do not guarantee that the Service will be fit for your particular purpose or that it will have the functionality, accuracy, usefulness, continuity, or safety you expect.
2. We do not guarantee the completeness or accuracy of AI analysis, translations, food information, nutrition information, or any other information displayed by the Service.
3. Except where the damage is attributable to us, we are not liable for damages arising from the use of, or inability to use, the Service.
4. Even where we are liable, unless the damage is caused by our willful misconduct or gross negligence, our liability is limited to ordinary and direct damages actually incurred by the user.
5. The maximum amount of damages under the preceding paragraph is the total amount of fees actually paid by the user for the Service during the 12 months preceding the month in which the damage occurred.
6. This section does not apply to the extent that exempting or limiting our liability is not permitted under the Consumer Contract Act of Japan or other applicable laws.

21. Account Deletion

1. You may request deletion of your account through the account deletion feature within the Service or by another method designated by us.
2. After your account is deleted, your meal history, settings, and other data may not be recoverable.
3. We may retain necessary information for a certain period where there is a legal retention obligation, for the prevention of unauthorized use, for verification of payment records, or for other legitimate reasons.
4. Deleting your account does not cancel any paid subscription established with Apple or Google.
5. Before deleting your account, please cancel your paid subscription in the Apple App Store or Google Play.

22. Changes to These Terms

1. We may amend these Terms where necessary due to changes in laws, changes to the Service, changes to the fee structure, or other reasons.
2. We will notify users of the amended Terms and their effective date within the Service, on our website, by email, or by other appropriate means.
3. For changes that materially affect users' rights or obligations, we will provide a reasonable notice period and, where necessary, seek renewed consent.
4. If you use the Service on or after the effective date of the amended Terms, you will be deemed to have agreed to the amended Terms, except where separate consent is required by law.

23. Notices

1. Notices from us to users will be given through announcements within the Service, push notifications, email to the registered email address, postings on our website, or other methods we deem appropriate.
2. You must keep your registered information up to date.
3. If you fail to receive a notice because you did not update your registered information, the notice may be deemed to have arrived at the time it would normally have arrived.

24. Assignment

1. You may not assign or pledge your position under these Terms or any rights or obligations under these Terms to any third party without our prior written consent.
2. If we transfer the business relating to the Service to a third party, we may transfer our position under these Terms, our rights and obligations, and user information to that third party in accordance with applicable law.

25. Severability

26. Governing Language

1. These Terms may be provided in multiple languages.
2. If there is any inconsistency or difference in interpretation between the Japanese version and any translated version, the Japanese version will prevail, except where otherwise required by applicable law.

27. Governing Law and Jurisdiction

1. These Terms are governed by and construed in accordance with the laws of Japan.
2. If any dispute arises in connection with the Service or these Terms, we and the user will seek to resolve it through good-faith consultation.
3. If a dispute cannot be resolved through consultation, the Tokyo District Court or the Tokyo Summary Court will have exclusive jurisdiction as the court of first instance, except as otherwise required by law.

28. Contact